Everything you need to know about ordering custom packaging with Boxifyme — organized by topic for quick answers.
General
What is Boxifyme?+
Boxifyme is a custom packaging company that designs, prints, and delivers branded boxes and packaging accessories for businesses of every size, across industries like retail, beauty, food, and home fragrance.
What styles of custom packaging do you offer?+
We produce 28 distinct packaging styles — mailer boxes, folding cartons, rigid two-piece boxes, mylar bags, round hat boxes, and more — in any custom size, material, or finish you need.
Do you work with brands outside the United States?+
Yes — we ship to over 200 countries and regularly work with international brands on both design and logistics.
Ordering & Quotes
How do I get a quote?+
Use our online quote builder to specify your box style, material, size, and quantity. When you submit, your email app opens with the request ready to send to our packaging team, and most quotes are answered within one business day.
What is the minimum order quantity (MOQ)?+
MOQ varies by box style and level of customization. We support startups with low minimums — use our quote builder or contact us for exact quantities on your project.
Can I order a sample before committing to bulk?+
Yes, single sample boxes are available for most styles so you can test fit, print quality, and material feel before placing a full production order.
Do you offer volume discounts?+
Yes — per-unit pricing decreases at higher quantity tiers. Your quote will show applicable volume discounts automatically.
Design & Customization
Can I add my logo, colors and custom branding?+
Absolutely. Every box can be fully branded with your logo, color palette, and design — helping you build recognition and a memorable unboxing experience.
Do you provide free design assistance?+
Yes, our in-house design team creates print-ready dielines and artwork layouts at no additional cost as part of your order.
Can I preview my design before ordering?+
Yes — our Design Studio configurator lets you choose from all 28 styles and see a real product photo update live as you pick materials, colors, and finishes.
What if I don't have a design yet?+
No problem. Our design studio configurator lets you experiment with styles and materials, and our design team can build a custom concept from scratch.
Materials & Sustainability
Do you offer eco-friendly packaging options?+
Yes — we offer recyclable and biodegradable kraft and corrugated materials so you can package sustainably without compromising quality.
What materials do you work with?+
We offer kraft paperboard, corrugated fluting (E/B/BC), rigid chipboard, and SBS cardstock — each suited to different product types and budgets.
Are your materials recyclable?+
Most of our uncoated kraft and corrugated materials are curbside recyclable. Ask your account manager for material-specific recycling guidance.
Shipping & Delivery
How long does production and delivery take?+
Standard production runs 7–12 business days depending on complexity, plus shipping. Rush production is available — ask your account manager.
Do you ship worldwide?+
Yes, we offer free shipping to over 200 countries with full tracking provided on every order.
Can I reorder the same design in the future?+
Yes — we keep your artwork and specifications on file so reordering is fast, consistent, and hassle-free.
What if my boxes arrive damaged?+
Contact our support team within 7 days of delivery with photos of the damage, and we'll arrange a reprint or refund per our refund policy.
Still Have Questions?
Our team is available Mon–Fri, 9am–6pm EST to help with anything not covered here.
